[Jin Ding/China Daily]

Q: If there is a confirmed case of NCP in the community, what is the risk of infection?

A: After the patient is confirmed, he or she will go to the designated hospital for isolation treatment. The close contacts will also be under isolation observation according to relevant requirements. The house of the confirmed case and the public areas in the community will be cleaned and disinfected. Thus, other residents in the same community need not be overly panicked and should continue to keep a good personal protection.

Q: If there is a neighbor under home isolation, is it ok to open windows for ventilation?

It is necessary to open window properly. But in some densely populated communities, it is not suggested to frequently open the window for ventilation. If you live far away from the personnel under home isolation, it does not matter to open windows, but you should pay attention to temperature changes to avoid having a cold.

Q: Could the medical staff bring the virus back from the hospital to the community?

A: After being protected and disinfected properly, medical personnel leave the ward and the hospital without carrying the virus. As the brave fighters against the epidemic on the frontline, medical staff should be treated with respect and kindness.

Q: How to take self-prevention measures when walking in the community?

A: Wear masks when taking elevators and walking stairs. Properly open windows to help ventilation at home every day. Try to avoid touching the surface of public facilities with your hands, and even if you touch them, do not rub your eyes, and then wash your hands in time.