Meeting the World in Hainan: The Multilingual Front Desk of a Malagasy Girl

By Cai Rong/ HIMC / Updated:14:08,17-January-2026

Editor's Note:

The island-wide special customs operation of the Hainan Free Trade Port is not only a crucial step in policy advancement but also a new voyage towards the world. As the tides of the times surge, the Hainan FTP is attracting young talents from across the globe. They dedicate themselves to various industries, weaving their personal dreams into the open blueprint of this vibrant land. The "Decoding the Hainan FTP: Chasing Dreams" series captures the stories of these dynamic individuals—their choices, struggles, and achievements all serving as a vivid testament to Hainan's vitality and opportunities.

Here, behind every step they take towards realizing their dreams lies a future that the world will embrace.

At the front desk of a hotel in Sanya, Hainan, a bright-smiling girl from Madagascar, Princia Rakoto, can often be seen communicating with guests from around the world in French, Chinese, Italian, and English. She arrived in Hainan last year on vacation. During her stay, she happened upon a hotel recruiting multilingual talent to serve international visitors. Fluent in five languages, she successfully secured the position and decided to stay in Hainan.

For Princia, who loves exploring new things, this job has become the perfect intersection of her multilingual talent and her desire to see the world. "Here, you don't go out to explore the world—the world comes to you," she says. Each day, she interacts with guests from diverse cultural backgrounds, successfully executing split-second maneuvers between different languages. She finds this both challenging and deeply rewarding, believing that speaking with guests in their native language opens their hearts. "When a guest sincerely thanks me for speaking their language, that feeling is priceless," she shares.

Continuously improving her professional skills and enhancing her Chinese proficiency, Princia— whose Chinese name is Aina—can now handle various situations with ease. As the Hainan Free Trade Port develops and more international travelers arrive, her work has taken on even greater meaning. This also gives her more opportunities.

After work, she enjoys walks along the beach, which remind her of her distant homeland. She also recommends Luhuitou Park, where the “most amazing views” in her life greeted her after hiking to the peak with friends.

This Malagasy girl has clear plans for the future: first, to master her current role and, one day, become a manager. In the longer term, she intends to learn Russian once her Chinese is fluent enough. "Many Russian tourists visit Hainan, so I want to add Russian to my skills," she explains. She also dreams of becoming a CEO one day. Yet she remains grounded: "Let’s first learn about everything, and then we will see where all these plans put us."

From Madagascar to Hainan, Princia chose to step out of her comfort zone and take full authorship over her life story. She uses Albert Einstein’s saying to describe her future: "Life is like riding a bicycle. To keep your balance, you have to keep moving forward."

On this distant yet familiar tropical island, Princia uses her language skills and service with a smile to build a bridge of communication between international visitors and Hainan.

This series is funded by the China Internet Development Foundation (CIDF) and co-producted by Hinews and Hainan International Media Center.

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